Article 1 of Law No. 8 of 1999 which regulates "Consumer protection law", in Article
1 states "Consumer protection as all efforts that ensure legal certainty to provide
protection to consumers". The researcher applies empirical law in this study, which
is legal research that examines the adoption or application of normative legal
provisions in each unique legal event in society. Various data sources were used,
including secondary data from a literature review as well as primary data from
interviews with business owners. The research findings show that the E-2B Banda
Aceh refillable drinking water depot business has taken steps to protect consumers
by obtaining SLHS in accordance with Permenkes No. 492 of 2010. With the SLHS,
the business has met good sanitation and hygiene standards in processing and
distributing drinking water that is free from bacteria as required by the Ministry of
Health based on Permenkes No. 492 of 2010. The principles of fairness, integrity, and
accountability are the basis of consumer protection in Islamic law.